Support
Chord Charts Pro for iPhone, iPad and Mac
Contact
Write to support@chordchartspro.com. Please say which device you use and what you were doing when the problem appeared. We answer in English or German.
Questions and answers
Which devices does the app run on?
iPhone and iPad with iOS or iPadOS 17 or later, and Mac with macOS 14 or later.
What does it cost?
The app is free.
Which song files can I use?
Chord charts in ChordPro and OnSong format, plain text with the chords written above the lyrics, and PDFs. A PDF that holds several songs can be split into single songs.
How do I get my songs into the app?
Use the plus button to add files or to write a new song. You can also drag files into the song list, or choose Chord Charts Pro when you open a song file from the Files app or another app.
Can I change the key?
Yes. Every chord chart can be shown in another key or with a capo, without changing the file. Chords can be shown as letters, in German note names, as Nashville numbers, Roman numerals or solfège.
How do I use my library on several devices?
In the settings under Library, choose a library folder in iCloud Drive or Dropbox, and pick the same folder on every device. Songs, sets, PDFs and notes are ordinary files in that folder.
How do I make a backup?
In the settings under Library, choose "Create Backup…". "Restore from Backup…" brings a backup back.
How do I turn pages with a pedal?
Pedals that act as a keyboard (Bluetooth page turners) and MIDI pedals both work. In the settings you choose what a pedal does: turn the page, start autoscroll or go to the next song. A MIDI device that is new gets and sends nothing until you switch it on in the settings under MIDI.
How does band sync work?
Open Band Sync on each device. One device leads, the others follow and show the same song and page. The devices must be near each other; the first time, your device asks for permission to use the local network.
Where is my data?
On your device, or in the library folder you chose. The app has no account and sends us nothing. See the privacy policy.